Return Policy
Returns are gladly accepted for 30 days.FREE Exchanges - We will pay for return shipping when you exchange your hair extensions for one worth 50% of the value. No Restocking fee!
Returns - The customer is responsible for return shipping but there are no other fees. A lot of other stores charge a restocking fee for returns, MaryClaris Hair Extensions does not so you can shop with confidence. No Restocking fee!
- Contact the Returns Department for a Return Merchandise Authorization Number (RMA).
- Returns received without an RMA will be sent back to the customer, no exceptions.
- Hair Extensions must be in the same condition as when they were shipped. No credit will be given for damaged returns. Damages include water marks, loose threads, pulls in the hair extensions, stains, burns and odors. Hair extensions are hygiene items and quality is our hallmark so hair extensions must be in the same condition as shipped out.
If you receive your hair extensions and they are damaged in any way, you have 5 days to contact us to report it. If reported beyond 5 days after delivery, the assumption is made that the item was damaged after it was delivered and we cannot replace it. If you need to return an item please use our Live Support Link or fill out the form below. You will be issued an RMA and instructions on how to send your Hair Extension back to us.
If you have any questions please feel free to use our Live Support or fill out the form below.
Due to the variations in monitors, colors of the actual hair extensions may vary from the pictures shown. If you have any questions, please don't hesitate to email us at info@maryclaris.com.
| Contact the Returns Department |
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If you wish to return your Hair Extensions, please go to the Contact Us Page and fill out the form. We will get back to you within 24 hours. For Returns: The subject should be your Order Number. |
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